Services
Support
Close 40% of tickets without a human
, resolution bots, VIP routing, structured refund flows. We deploy Intercom + Fin on top of your existing so support scales without scaling headcount.
30-50% of support tickets are repetitive: 'where is my order?', 'how do I reset my password?', 'when will it ship?'. A human answering these is pure cost. closes them in seconds, escalates the rest with full context attached, and self-learns from every new resolution. Your team stops being a help desk and becomes a save-the- team.
Services in this department
- IG/FB/WhatsApp/Viber/email/calls — all in one window.Learn more →
- Bot30–50% of tickets close without a human. answers status.Learn more →
- VIP RoutingYour $50k client doesn't queue with someone asking about a $5 discount.
- Fin Self-Learning FAQ40% load reduction. expands automatically.Learn more →
- RefundStructured refund flow. From a week — to hours.
- Auto-RequestAuto-survey after ticket close.