FREE PROCESS AUDIT

Auto-repair shop discovery questionnaire

This 15-20 minute questionnaire helps us understand your processes and propose concrete automations that save time and grow profit.

~15-20 minutesIf you skip something — that's a signal too.
01

Basics

How long have you been running?
Team size
Main specialization (multiple)
Average ticket per visit (UAH)
02

How clients find you and book

How do clients book today? (multiple)
Do you miss calls or messages?
Do you remind clients of their appointment (day/hour before)?
How do you keep the booking schedule?
03

Intake and repair

How do you record the issue, photos, and pre-quote?
How do clients learn the repair status?
How often do clients call asking "how long until ready?"
How do you prepare a quote?
min
04

Parts and suppliers

How do you order parts?
Do delays happen because someone "forgot to order a part"?
Do you track inventory?
05

Payments and documents

How do you accept payment?
Do receipts/acts get issued automatically?
Who handles accounting?
06

and repeat visits

!If you don't remind clients about next service — that's the biggest leak. Most shops lose 30-50% of repeat visits.
Do you keep a service history per car (mileage, date, work done)?
Do you remind clients about next service (oil, filters, etc.)?
Do you ask for reviews after the visit (Google Maps, Instagram)?
07

Team and internal processes

How do you assign cars to mechanics?
How do mechanics know what to do next?
Do you have written for typical procedures?
08

Tools you use today

Which programs / services do you use?
Does your shop have a website?
09

Pains and priorities

What would help the most? (pick top 3)
10

Budget and timing

Ready to invest in in the next 3 months?
Approximate one-time implementation budget
Monthly support budget
When do you want to launch?
11

Contact

What happens next

  1. Within 1-2 business days we send you a 3-5 page diagnostic PDF: top-3 processes to automate, ROI estimate, tool stack, implementation cost.
  2. If the report resonates — we book a free 40-min call for details.
  3. If not — you still get a useful document. No commitment.